Shipping & Returns
DELIVERY ZONE
AfricanBotanics.com offers free ground shipping within the continental USA. We also ship to CANADA and most EU countries. International shipping can sometimes incur additional costs, i.e., taxes, duties and customs fees. These charges can vary and are not easily calculated at time of sale. Customers should be prepared to pay these fees at time of delivery. We are not responsible for the additional fees charged within your country by local customs and duties.DELIVERY TIMES
Orders are shipped the first working day following the day the order was placed. Ground delivery takes 1-5 days after the shipping confirmation has been sent, depending on where you are in the U.S.If you have any question about your order, contact our customer care: concierge@africanbotanics.com.
ORDER TRACKING
If you have any questions about tracking your order, contact our customer care concierge@africanbotanics.com.RETURN POLICY
All sales on AfricanBotanics.com are final. We do not accept returns or exchanges on opened or used products, for the general reason of dissatisfaction or any other reason. All ingredients are disclosed on each product page. Please check the listing to make sure no allergy could exist before purchasing any of our products as we cannot allow returns or refunds after they have been opened. Please check your purchase before opening or using the products to ensure you have the product you ordered. We encourage you to contact us for product recommendations based on your individual needs. We will gladly replace any damaged or defective items within seven days of delivery. No returns or exchanges will be granted following the seven days after delivery.